Product Integration for a Major Private Indian Bank

Banking, FinTech, Cryptography, Product Management, COTS

Project Overview:

  • Objective: Deliver a product to provide security tokens to banking applications and OTPs to end customers and internal bank users.
  • Challenge: Manage the integration of a vast number of banking applications while ensuring seamless operation, system uptime and satisfaction.

    • Approach:

  • Scope: Integration of over 700 banking applications with comany product(SaaS), ensuring robust support and integration.
  • Reporting: Reported directly to the CEO and AVP delivery on product integration status, infrastructure, and support.

    • Project Management Execution:

  • Vendor Management: Led vendor management and governance activities.
  • Application Onboarding: Successfully onboarded 50+ banking applications within set timelines, boosting product adoption by 7%.
  • Gap Analysis: Conducted gap analysis for 3 major channels, addressing necessary integration changes.
  • Team Leadership: Oversaw 12+ associates, ensuring 99.9% uptime and a 50% decrease in onboarding time for new applications.
  • Tools Used: Utilized Jira and Confluence for project management; developed dashboards and reports using Power BI.
  • Product Touch-points: Android/iOS SDK, APIs, platform portal, product application

    • Results:

  • Seamless Integration: Successfully planned integratin of over 700 applications with minimal waste and feasible goals.
  • Increased Adoption: Achieved a 7% increase in product adoption through effective onboarding.
  • Operational Efficiency: Maintained high uptime and significantly reduced application onboarding time.

    • Key Skills Utilized:

  • Project Management: Directed large-scale integration efforts with a focus on uptime and efficiency.
  • Vendor Management: Effectively governed vendor activities and integration processes.
  • Technical Expertise: Used tools like Jira, Confluence, and Power BI to streamline operations and reporting.
  • Stakeholder Reporting: Provided clear, actionable insights to top executives.
  • Risk Management: Eveloped risk mitigation and matrix, ensuring stable operations.